Privacy
Who is the responsible party and what does this information apply to?
Deutsche Lufthansa AG (Venloer Street 151-153, 50672 Cologne, Germany) (in the following also referred to as “Lufthansa Group,” “we,” and “us”), informs you below about the processing of your data when using our websites lufthansagroup.careers, apply.lufthansagroup.careers, blog.lufthansagroup.careers, proteam.lufthansagroup.careers, promaster.lufthansagroup.careers, parttimepro.lufthansagroup.careers, law.lufthansagroup.careers and the-americas.lufthansagroup.careers.
The specific data protection information for the use of the Lufthansa Group Careers Facebook page can be found here: https://lufthansagroup.careers/en/page/facebookdataprotection
Who can I contact?
If you have any questions about the data protection notice published here or data protection in connection with our website or the services offered through it, please contact our Data Protection Officer:
Lufthansa Group Corporate Data Protection Officer
Dr. Hans-Joachim Arnold
Deutsche Lufthansa AG
Email: datenschutz@dlh.de
Please send requests for information to:
Deutsche Lufthansa AG
Datenauskunft (Data Information)
FRA CJ/C
60546 Frankfurt
Or via email to: datenschutz@dlh.de
If you contact us via email, the communication will be unencrypted.
1 General data protection information for the use of the website
1.1 Which data are collected when I use the website?
1.1.1 “Log files”
When users visit our website, our system automatically collects data and information from the computer system of the visiting computer in so-called “log files” on each visit. The following data (“technical information”) are collected:
(1) Name of the requested website
(2) File
(3) Date and time of access
(4) Amount of transmitted data
(5) Report about successful retrieval
(6) Information about browser type and version used
(7) User’s operating system
(8) User’s internet service provider
(9) User’s IP address
(10) Websites from which the user’s system has accessed our internet page
(11) Websites that are accessed by the user’s system through our website
The data are stored in the log files of our system. The IP address is immediately pseudonymized according to legal provisions. These data, along with other user personal data, are not stored. All log file data are automatically deleted after 3 months.
The legal basis for the temporary storage of data and log files is our legitimate interest Art. 6 para. 1 lit. f GDPR.
Storage in log files is done to ensure the functionality of the website. We collect this technical information for the purposes of (network) security (for example, to combat cyberattacks), to better understand the needs of our users, to continuously improve our website and to provide the respective user with optimal delivery of the website to their device.
An evaluation of the data for marketing purposes does not take place.
1.1.2 Use of cookies
Our website uses cookies. A cookie is a small text file that a web portal leaves on a user’s computer system (computer, tablet computer or smartphone) when they visit the web portal.
With the help of cookies, we want to increase the comfort and quality of using our site, for example by saving user preferences.
Cookies do not harm the user’s computer and contain no viruses.
By changing your internet browser settings, you can disable or restrict the transmission of cookies. Previously stored cookies can be deleted at any time.
If all cookies are deleted, any opt-out cookies that have already been set will also be deleted, so those opt-out cookies must be set again.
1.1.3 Tracking tool “Matomo”
We use Matomo, an open-source software for statistical evaluation of user access. Matomo uses cookies that allow for an analysis of the use of the website through the users. The information generated by the cookie about the use of our website is stored on the provider’s server in Germany. The IP address is pseudonymized immediately after being processed and before being stored.
If you do not agree with the storage and evaluation of the data from your visit, then you can object to the storage and use. To do this, remove the checkmark from the checkbox by clicking on it. In this case, a so-called “opt-out cookie” is deposited in your browser, with the result that Matomo does not record any data from your website visit.
You can prevent your click paths from being analyzed. This will protect your privacy, but it will also prevent the provider from improving the website for you and other users.
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
You are not opted out. Uncheck this box to opt-out.
For our specific landing pages proteam.lufthansagroup.careers, promaster.lufthansagroup.careers and parttimepro.lufthansagroup.careers, please remove the checkmark on the corresponding page. In the footer of the pages you will find the option "Cookie settings".
1.2 Use of the services offered on our website
On our website, we offer the opportunity to use different services. In order to provide this, we must collect and process user personal data.
The data you provide will only be used to fulfill these services and will not be further stored without your consent.
1.2.1 Sharing function
We offer you the opportunity to share and recommend job ads or pages via social networking sites. If you visit our pages and wish to use this function, you must be logged in to the social networking site. We then pass on the URL to the social networking site of your choice.
The purpose and scope of the data collection, the further processing and use of the data by the social networking site, as well as users’ respective rights and settings options to protect their privacy can be found in the data protection notices of the social networking sites:
1.2.2 Registration for your application or for example to use the Job Subscription in the Career Cockpit and use of your personal data during your application process
For information regarding the collection and use of your personal data in your personalized area (“Career Cockpit”) or during the application process, please read the additional information below in Chapter 2 “Applicant Data Protection.”
1.2.3 Use of Lufthansa Group Careers Facebook
The data protection information for the use of Lufthansa Group Careers Facebook can be found here: lufthansagroup.careers/en/page/facebookdataprotection
1.3 Right to object according to Art. 21 GDPR
You have the right to file an objection at any time, for reasons that arise from their particular situation, to the processing of personal data concerning yourself on the basis of Art. 6 para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions.
The responsible party may no longer process the personal data concerning you unless they can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling to the extent that it is related to such direct marketing.
If you object to processing for direct marketing purposes, personal data concerning you will no longer be processed for these purposes.
You have the opportunity, in the context of the use of information society services—notwithstanding Directive 2002/58/EC—of exercising your right to object by automated means using technical specifications.
1.4 Transmission of personal data to third parties
In order to be able to offer you our services, it may happen that we have to transmit your personal data to third parties within or outside the Lufthansa Group. These recipients can be categorized as follows:
• Lufthansa Group employees from different business units
• Internet agency (content maintenance of the website)
• Hosting provider (technical operator of the website)
There is no transmission of personal data to countries outside Germany.
1.5 Your data protection rights
It is an important issue to us to make our processing procedures fair and transparent. Therefore, it is important to us that, in addition to the right to object, the concerned person may exercise the following rights if the respective legal requirement are met:
• Right of access by the data subject, Art. 15 GDPR
• Right to rectification, Art. 16 GDPR
• Right to erasure (“right to be forgotten”), Art. 17 GDPR
• Right to the restriction of processing, Art. 18 GDPR
• Right to data portability, Art. 20 GDPR
To exercise your right, you can email datenschutz(at)dlh.de. In order to be able to process your request as well as for identification purposes, we would like to point out that we will process your personal data in accordance with Art. 6 para. 1 lit. c GDPR.
In addition, you have the right to lodge a complaint with a supervisory authority. The supervisory authority responsible for Deutsche Lufthansa AG is:
Der Hessische Beauftragte für Datenschutz und Informationssicherheit (The Hessian Commissioner for Data Protection and Information Security)
P.O. Box 3163
65021 Wiesbaden
Gustav-Stresemann-Ring 1
65189 Wiesbaden
poststelle(at)datenschutz.hessen.de
1.6 Data security
Your data are automatically encrypted when being transmitted to the Lufthansa Group. The data security precautions always correspond to the current state of technology.
1.7 Consent
If you have given us consent to the processing of your personal data, we hereby inform you that you can revoke this consent at any time.
If you have given your consent on this website, then please revoke it on the page on which you originally gave your consent.
In all other cases or if you have problems revoking your consent on this internet page, you can contact datenschutz(at)dlh.de.
Please note that the consent you revoke has only an effect on the future and has no influence on the legality of processing in the past. In some cases, despite your revocation, we are authorized to further process your personal data on a different legal basis, such as contract fulfillment.
1.8. External Hosting
We use WIX hosting for the provision of our website.
They are the recipient of your personal data and act as a processor on our behalf. This corresponds to our legitimate interest in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, as we do not need to maintain a server in our premises. The server location is in the EU.
2. Applicant data protection
Protecting your personal data is very important to us. Therefore, in the following we would like to inform you about our data protection principles. The respective Lufthansa company to which you are applying is committed to upholding these principles, allowing you to apply within a trustworthy process.
You can find all details about data protection during your application process here.